Help Center
Find quick answers to common questions about REDE ORA. If you need more help, reach out and we’ll be glad to assist.
Getting started
How do I create an account?
Go to /register, fill in your details, and confirm your email if prompted.
How do I post a prayer request?
From your feed, use the compose box and choose “Prayer Request”. Add a title and description, then post.
Can I edit or delete my post?
Yes. Open your post menu (⋯) and choose “Edit” or “Delete”.
Account & Profile
How do I update my profile?
Go to your profile and click “Edit Profile” to change your avatar, bio, denomination, and more.
I forgot my password. What do I do?
Use Forgot Password and follow the email instructions.
How do I deactivate my account?
Contact support to request deactivation. We’ll guide you through options and data handling.
Communities
How do I find communities?
Visit /communities and use filters for denomination or state.
Can I create a community?
Yes. Click “Create community” on the communities page and follow the steps.
Public vs private communities
Public communities are visible to everyone; private ones require approval and are only visible to members.
Privacy & Safety
What data do you collect?
See our Privacy Policy for details on account, usage, and content data.
How do I report content?
Use the “Report” option on the post menu (⋯), or contact us with links/screenshots.
What are the community rules?
Review our Terms of Use — we prohibit harassment, explicit content, and unlawful activity.
Technical
App is slow or not loading
Try refreshing, clearing cache, or switching networks. If it persists, contact support with your browser/device info.
Notifications not working
Check your browser/app notification settings and ensure you are logged in on this device.
Browser support
REDE ORA supports the latest versions of Chrome, Edge, Firefox, and Safari.
Sponsorship & Partners
How can my organization support REDE ORA?
Visit /sponsorship to see partnership options and contact details.
Do you accept feature suggestions?
Absolutely. Send your ideas via our contact page or sponsorship email — we love community feedback.
Still need help?
Reach our team at [email protected] or send a message through our Contact page.