Privacy Policy

This Privacy Policy explains how REDE ORA (a Christian social network) collects, uses, shares, and protects your information when you use our platform. By using REDE ORA, you agree to the practices described here.

1. Information We Collect

• Account data: name, username, email, password (hashed), profile details (bio, denomination, location, avatar), and preferences.
• Content you share: posts, comments, testimonies, prayer requests, messages, media uploads, and related metadata.
• Usage data: interactions with features, pages visited, device/browser info, IP address, approximate location (city/country), timestamps, and cookies.
• Contact/support data: messages you send to us, feedback, and support tickets.

2. How We Use Your Information

• Provide and operate the platform (accounts, feed, groups, messaging).
• Personalize your experience and recommend relevant content.
• Ensure safety, security, and integrity; detect and prevent abuse or fraud.
• Moderate content and enforce our Terms of Use and community guidelines.
• Communicate with you about updates, security alerts, and support.
• Measure performance, analyze usage, and improve our services.

3. Legal Bases

Where applicable (e.g., LGPD/GDPR), we process data based on: performance of a contract, legitimate interests (e.g., safety, service improvement), legal obligations, and consent (when required, such as certain cookies/marketing).

4. Cookies and Similar Technologies

We use cookies/local storage to keep you logged in, remember preferences, and analyze traffic. You can manage cookies via your browser settings. Some features may not work without cookies.

5. Analytics and Third Parties

We may use analytics tools (e.g., Google Analytics) to understand usage patterns. These providers may set cookies and process usage data as described in their policies. We do not sell personal data.

6. Sharing Your Information

• Service providers: hosting, analytics, messaging, and security partners under contracts that require appropriate protections.
• Legal and safety: to comply with laws, respond to lawful requests, or protect the rights, safety, and property of users and REDE ORA.
• Community visibility: content you choose to make public (e.g., testimonies or prayer requests) may be visible to other users or publicly, depending on your settings.

7. International Transfers

Your data may be processed in other countries. Where required, we implement safeguards such as contractual clauses or equivalent mechanisms to protect your information.

8. Data Retention

We keep personal data only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion as described below.

9. Your Rights

Depending on your region (e.g., LGPD/GDPR), you may have rights to access, correct, update, delete, or port your data; object to or restrict processing; and withdraw consent when applicable. To exercise rights, contact us at [email protected].

10. Children’s Privacy

REDE ORA is not directed to children under 13. If you believe a child provided personal data, contact us so we can take appropriate action.

11. Security

We use reasonable technical and organizational measures to protect personal data. However, no online service can be completely secure; use the platform responsibly and protect your account credentials.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated in the app or by other appropriate means. Your continued use indicates acceptance of the updated policy.

13. Contact

For questions or requests regarding privacy, contact us at [email protected].